Your Questions, Answered

What areas do you currently serve?

I currently support agents in Maryland, West Virginia, and Florida. My license is held in referral status, and I work in any state that does not require an active license for transaction coordination. If you’re outside these areas, reach out. If I can support you compliantly, I will.

How long have you been a Transaction Coordinator?

I have over 8 years of hands-on experience managing transactions from pre-list through post-close for high-volume teams. I’m detail-driven, calm under pressure, and experienced in keeping deals on track when things get tight.

How much do your services cost?

Pricing is based on file type, complexity, and level of support.
Most agents fall into one of three categories: listing prep, contract to close, or full pre-list to close.

You’ll always know your cost upfront. No surprises. No last-minute add-ons.

What services do you offer?

I provide support for:

• Listing prep

• Contract to close coordination

• Compliance and document management

• Timeline and deadline tracking

• Client and co-op communication

• Social media and marketing support

• Client database entry

• Notary services

• Custom support during high-volume or busy seasons

Your workflow is unique. I build support around the level of care you actually need.

What makes Transact Zen With Jen different from other coordinators?

I’m not new, and I’m not guessing.

I bring:

• 8 years of real-world experience

• A grounded, intuitive approach backed by strong systems

• Clear, proactive communication

• Zero chaos and zero ego

• A genuine commitment to making your life easier

I thrive behind the scenes, keeping everything contained so you don’t have to carry the load.

Can you work with my brokerage systems?

Yes. I integrate seamlessly with most systems, including:

• reZEN

• BoldTrail

• SkySlope

• Paperless Pipeline

• Google Drive

• Dropbox

• SharePoint

• Follow Up Boss

If your brokerage uses a system, I learn it. No drama.

Do you communicate directly with my clients?

If you want me to, absolutely. I can serve as a calm, professional point of contact so you can stay focused on appointments, showings, and lead generation.

I communicate using your client’s preferred method, whether that’s text, email, or phone. If you prefer to handle client communication yourself, I adapt.

Do you offer custom packages for teams?

Yes. Teams often require layered support across multiple personalities and fast-moving files. I build custom packages for teams and offer volume-based incentives for high-producing agents. Details are available in the Perks & Partnerships section.

Why should I hire a Transaction Coordinator?

A transaction coordinator helps you avoid:

• Missed deadlines

• Compliance issues

• Client confusion

• Last-minute scrambling

• Unnecessary stress

You focus on producing. I handle the foundation that keeps your deals alive.

How do I get started?

Send me the following:

• Your name and contact information

• Your brokerage

• The services you’re looking for

• Your estimated monthly file volume

I’ll follow up promptly with next steps and a customized plan.